After a great deal of difficulty in finding a travel agent who could put together a trip to New Zealand for my family in Ontario… I found Dianne who did it seamlessly from across the country. We needed a specific itinerary- taking several days out of the trip to visit friends in Christchurch over Christmas. Dianne put together an incredible New Zealand trip for us – we travelled from one tip to the other, East and West included. I would have thought Dianne knew me from childhood as every spot we visited or stayed at – was exactly what I would have chosen myself (had I known the country). Dianne also suggested a stopover in the Cook Islands- which I would never had thought to include – and was a highlight. Well done Dianne!